Your Privacy Is Our Priority
Your personal information is fully protected at 777cx — we ensure your privacy through SSL encryption and strict data policies.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the 777cx platform. When you visit our website, register an account, or use our services, you are considered to have agreed to the terms of this Policy.
777cx always places the highest importance on the protection and privacy of your personal information. We believe you should have full control over your data, so we are transparent about what information is collected, why it is collected, and how it is used.
What Information We Collect
We collect various types of information to improve your experience on the 777cx platform and to operate our services. The categories of information collected are described in detail below:
2.1 Information You Provide Directly
When you open an account or use our services, you voluntarily provide the following information:
- Full name (in Bengali and/or English)
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay, or bank account)
2.2 Automatically Collected Information
When you use our website, some information is collected automatically:
- IP address
- Browser type and version
- Device type (mobile, tablet, or desktop)
- Operating system
- Time and duration of website visits
- Information about pages visited
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
To manage financial activity on our platform, we record the following information:
- Deposit and withdrawal amounts and dates
- Payment method used
- Gaming history and betting records
- Use of bonuses and promotional benefits
Purpose of Using Information
777cx uses your information only for legitimate and specific purposes. We never use your information unnecessarily or without permission. The main purposes for which we use your information are:
3.1 Service Delivery & Operations
- Creating and managing accounts
- Verifying your identity (KYC process)
- Processing financial transactions
- Providing gaming services
- Distributing bonuses and rewards
3.2 Security & Fraud Prevention
- Detecting and preventing fraudulent activity
- Ensuring account security
- Taking necessary steps to prevent money laundering
- Preventing access by minors
3.3 Communication & Support
- Contacting you for customer service
- Sending important service-related notifications
- Resolving your complaints and issues
3.4 Service Improvement
- Analyzing and improving the performance of our platform
- Improving user experience
- Developing new features and services
Data Security Measures
777cx applies industry-leading security measures to protect your information. Our technical and administrative safeguards are as follows:
4.1 Technical Security
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form.
- Data Encryption: Sensitive information is stored in an encrypted state.
- Firewall Protection: Advanced firewalls are used to block unauthorized access.
- Regular Security Audits: The security of our systems is regularly assessed.
4.2 Administrative Security
- Only authorized staff are permitted to access user information.
- All data access activity is logged and monitored.
- Staff receive regular training on privacy policy.
We acknowledge the reality that no transmission of information over the internet is 100% secure. Should any security breach occur, we will notify you as quickly as possible and take the necessary steps.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the 777cx website. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the site — these cannot be disabled.
- Functional Cookies: Remember your preferences and settings, such as language selection.
- Analytics Cookies: Used to analyze site usage, which helps improve our services.
- Security Cookies: Used to prevent fraud and unauthorized access.
5.2 Managing Cookies
You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may limit the functionality of the site.
Sharing Information with Third Parties
777cx does not sell or rent your personal information as a matter of policy. However, in limited circumstances, information may be shared with third parties:
6.1 Service Providers
We work with trusted service providers to operate our platform, such as payment processing (for bKash, Nagad, Rocket, Upay, and bank transfers), server hosting, and technical support. These providers operate under strict confidentiality agreements.
6.2 Legal Obligations
Information may be shared in response to court orders, legal processes, or lawful requests from government authorities. In such cases, no information beyond what is legally required will be disclosed.
6.3 Fraud Prevention
If cooperation is required to investigate fraud, money laundering, or other unlawful activity, information may be shared with the relevant authorities.
Your Rights Regarding Your Information
As a user of 777cx, you have certain fundamental rights regarding your personal information:
7.1 Right of Access
You have the right to know what information we hold about you. You can contact our support team to request a copy of this information.
7.2 Right of Correction
If any of your information is incorrect or incomplete, contact us — we will correct it as quickly as possible.
7.3 Right of Deletion
In some cases, you may request that your information be deleted. However, this request may not be fully fulfillable where there are legal obligations or ongoing disputes.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. In such cases, we will review your request and take appropriate action.
7.5 Right to Data Portability
You can request your information in a common format, which you can use elsewhere.
To exercise any of the above rights, contact our support team. We will respond to your request within 30 working days.
Data Retention Period
777cx retains your information only for as long as necessary. In determining the retention period, we consider the following:
- All information is retained while your account is active.
- After an account is closed, information is retained for the period necessary to meet legal and regulatory obligations.
- Records of financial transactions are required by law to be retained for a specified period.
- Relevant information is retained during any dispute or legal process.
Once the need for retention has ended, your information is securely deleted or anonymized.
Protection of Minors
777cx is a platform for persons aged 21 and above only. We do not knowingly collect any information from minors.
If we become aware that a minor has provided us with information, we will immediately delete that information from our systems and close the associated account.
If a parent or guardian believes their child has registered on our platform, please contact our support team promptly.
Policy Changes & Updates
777cx may update this Privacy Policy from time to time as needed. In the event of changes, we will take the following steps:
- The update date on this page will be changed.
- For significant changes, you will be notified via email or a platform notification.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
We recommend that you visit this page regularly to stay informed about the latest version of the policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact our support team. We are available 24/7 to assist you in Bengali.
Please read our Terms & Conditions and Responsible Gaming Policy.